CCAO-F
Claude Certified Associate (Foundations)
Who it is for: Business professionals who use Claude every day, no coding required.
60 questions · 120 minutes
27 lessons · 7 domains
Take a practice examHow do I take the exam?
- Your company must be part of the Claude Partner Network. Joining is free.
- On the Anthropic Partner Academy, open the certification page, read the guide and the terms, and register. The list price is USD 99; checkout shows the final price, with any discount for your company's partner tier.
- After confirming, create your Pearson VUE account and pick a date: online proctored or at a Pearson test centre.
- You can cancel or reschedule up to 24 hours before. After that, the fee is forfeited.
- The credential lasts 12 months. Renewing on time is free: a short, non-proctored assessment on what has changed.
Domains
Prompting and Task Execution 14%
- A good request says who it is for, what it is for and how it should come out
- Big tasks as chained steps
- Iterate on what came out (and test before sharing)
- A different prompt for analysis, research, drafting or brainstorming
Output Evaluation and Validation 21%
- Sounding confident doesn't make it true: checking against the source
- Spotting bias in responses
- How much human review is needed: scale it to risk
- Adapt an output to its audience and compare versions with criteria
- Artifact, inline or structured data
Product and Model Selection 12%
- Haiku, Sonnet or Opus: choose by task, not by size
- Chat, web search, research, extended thinking, Projects and artifacts
- When to restart, summarize or persist
Workflow Integration and Solution Design 16%
- The problem first, the tool second
- Improving a process with real data and a pilot
- Prototype fast and know when to escalate to developers
- Augment or redesign a step in the workflow
- Communicating value and limitations to stakeholders
Configuration and Knowledge Management 12%
- A Project: rules in the instructions, documents in the knowledge
- Uploaded files, Google Drive and connectors
- Keeping instructions and sources up to date
Governance, Risk, and Responsible Use 15%
- Sensitive data: anonymize properly and send only what is needed
- Appropriate and inappropriate use cases: human in the loop
- Policy rules even when the tool allows it
- Content that deceives and outputs that discriminate
Troubleshooting and Optimisation 10%
- When the output fails, check the prompt first
- Turning feedback into requirements
- Remove the slowest step without removing the review